It is the goal of New England Running Company & Trail to be the leading specialty running store in the country. Providing unparalleled customer service is the cornerstone of our philosophy and drives every aspect of the business. Every staff member shares not only a passion for running and well-being but also a desire to share this passion with others. We are continually impressed and inspired by the varied goals of the people we meet; seasoned athletes, first time marathoners, walkers and those new to the sport. We strongly believe in the many benefit of exercise and strive to share our expertise and experience so that every customer is well equipped with proper fitting shoes, apparel, accessories and most importantly support and motivation.
In order to achieve this level of excellence, all staff are required to participate in a comprehensive training program. In addition, the staff receives ongoing training to keep up with the constant changes and improvements in technology.
We often hear customers comment on what a fun experience it is to purchase running shoes at New England Running Company & Trail. This comes as a pleasant surprise to many who were confident it was going to be much more difficult. We are thrilled when it is apparent our customers are having fun, as it is important to us to provide a positive and energetic atmosphere. New England Running Company & Trail is proud to be your local neighborhood shop, a place you look forward to visiting to meet your fitness goals.
Getting the proper fit in technical running gear is extremely important. It is a bit more complicated than simply knowing your shoe size. The most important job we do here at New England Running Company & Trail is to ensure that you’re specific individual needs are assessed and you leave with gear that is just right for you.